Terms of Service

Last updated and effective date: May 2025

Please read these Terms of Service (“Agreement” or “Terms”) carefully. Your use or access of the Platform (as defined below) constitutes your consent to this Agreement...

General Terms and Conditions for Users and Subscribers

Description of the Platform and Services

Convierge provides proprietary software designed to assist with managing real estate searches, organizing properties, collaborating with agents and loved ones, and integration with real estate service providers.

General Agreement

By accessing or using the Platform or Services, you agree to be bound by these Terms and our Privacy Policy...

User and Subscriber Accounts

Some areas of the Platform require registration. You are responsible for maintaining the confidentiality of your login credentials...

Electronic Signatures

By using the Platform, you consent to use electronic signatures where applicable...

Invitations

You may invite others to access shared spaces on the Platform. You are responsible for verifying invitee access levels...

Account Security

Protect your login credentials. Convierge is not liable for loss resulting from your failure to safeguard your account.

Third-Party Services

Convierge may integrate or display third-party content or services...

Acceptable Use

  • Violate any applicable law or regulation;
  • Infringe on any intellectual property;
  • Interfere with Platform operations;
  • Use scraping, bots, or reverse engineering tools;
  • Upload harmful software or code;
  • Misrepresent your identity or impersonate others.

Reservation of Rights

We reserve the right to restrict or terminate your use of the Platform without notice and without liability...

Property Listings

Property listings are user-generated and may be enriched with third-party data...

Listing Content Standards

Listings must not be misleading, offensive, defamatory, or violate third-party rights...

Reliance on Listings

Convierge disclaims responsibility for accuracy or completeness of any Listings or third-party content...

Intellectual Property

All Platform content, excluding user Listings, is owned by Convierge or its licensors...

Indemnification and Release

You agree to indemnify and hold harmless Convierge and its affiliates from any losses or claims...

Limitation of Liability

Convierge is not liable for indirect, incidental, or consequential damages arising from use...

Disclaimer of Warranties

The Platform is provided “as is” without warranties of any kind...

User Representations

You represent that you are of legal age, authorized (if applicable) to use the Platform...

Data Privacy

Use of the Platform is subject to our Privacy Policy...

Data Deletion & Retention

For Users not on a subscription plan, your data is managed under your associated Subscriber's account...

Feedback

Any feedback you provide may be used by Convierge without restriction or obligation to you.

Governing Law and Arbitration

This Agreement is governed by Delaware law. Disputes shall be resolved by binding arbitration...

Class Action Waiver

You agree to resolve disputes on an individual basis only and waive rights to participate in class actions.

Termination

We may suspend or terminate your access at any time for violations of these Terms...

Relationship of Parties

Nothing in these Terms creates a partnership, agency, or employment relationship.

Force Majeure

We are not liable for delays or failures due to causes beyond our control...

Third-Party Disputes

Disputes with third parties must be resolved directly with those parties...

Assignment

Convierge may assign this Agreement. You may not assign without consent...

Amendments

We may update these Terms at any time by posting changes. Continued use implies acceptance...

Survival

Sections related to liability, indemnification, IP, and dispute resolution survive termination...

Waiver and Severability

Failure to enforce a provision is not a waiver. Unenforceable parts don’t affect the rest.

Entire Agreement

These Terms and our Privacy Policy are the entire agreement between you and Convierge.

Third-Party Rights

This Agreement is for you and Convierge; third parties have no rights under it.

Additional Terms for Subscribers

Implementation

Subscribers agree to provide timely and accurate information. Additional fees may apply for delays.

Fees

Fees are non-refundable. Non-payment may result in suspension. We may adjust fees with 30 days' notice.

Seats

Each Seat is a single-user license and may not be shared. Subscribers are responsible for usage.

Suspension and Termination

We may suspend or terminate access for non-payment or violations. Subscribers cannot terminate early unless stated.

Data Management

See Section 20 for responsibilities around data backup, retention, and deletion.

Publicity

We may use your business name/logo in marketing unless otherwise agreed in writing.

Invitee Responsibility

Subscribers are responsible for invited users’ compliance with all Terms and Platform rules.